ARS 6.3 Midtier 7 patch 2 HD 6 Oracle 10g Windows 2003 We have an .arr report for solutions tht our requesters can use to print solutions from the web. When they press the Print button on the solution form from the web, the arr report is displayed in IE. The report shows the solution number, the summary and the details of the solution. You can scroll to the right to see the entire summary and description if they are lengthy and have no carriage return in the text. The problem is column width wehn printing.
When they choose File>>Print when in IE, if the so summary and/or description fields don't have a carriage return or are brief, the solution truncates when printing. People on the client use the same solutions, but we have column width control on the client side. Most of the time the summary and/or description data is more than 30 characters wide. I've tried changing changing in IE the print to landscape and more is printed but is still truncated. I don't want to have to add carriage returns in all the solution summaries and descriptions after only 30 characters. When you run the report on the client they would look strange. I went into the web config mgr and looked at Report Settings. Nothing there to check. Changed AR user preferences at the Report tab. Increased the width but made no difference; this was probably for client not web. How can I get the solution .arr report on the web to use print out column widths as designed or at least fit on the page when they print them? Is there an IE setting I need to change on the midtier server _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
