Hi Michel,

1) If you use a home page, I'd put the active link on this form to a hidden 
field as the user has not gone to any other form yet.
2) Select the Disable Change Flag for all the fields on the home page and you 
won't get that message.


Regards,
 
Basil Webster
 
Remedy Developer
Siemens Business Services (Pty) Ltd 
* E-Mail:      [EMAIL PROTECTED]
( Tel:  +27 11 652 7523
Ê Fax: +27 11 652-7501 
) Mobile: +27 82 452 9389
 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Michel Giguere
Sent: 05 February 2007 20:02
To: [email protected]
Subject: How to check that the Remedy User is using a version accepted and if 
not, is automatically logged out?

I know that with the keyword "$Version$" I can validate the version that 
user is running. I can then close the Remedy User application with the 
Perform-Action-Exit-App Run Process action. 

I have got two problems with that:

1 - On what workflow should I run that process? If it is on an Active Link, 
I will have to associate it with a form. Ideally, the user should not be 
able to open any form if he does not have an accepted Remedy User version. 
Also, I cannot have that verification run whenever any user open any form. 

2 - On a form opened on Submit or Set, when the process runs, Remedy will 
asked the user "Your Changes have not been saved or sent. Do you really 
want to close (...) the window?" How to check that the Remedy User is using 
a version accepted and if not, is automatically logged out?

Any suggestion?

Thanks,

Michel Giguere
[EMAIL PROTECTED]

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