Due to the fact that you are talking about client versions and not Mid-Tier versions (because you obviously control that) then I would suggest using an init-form (in the basic guide I believe)....it is a hidden form that opens every time the client connects. You can simply create a display only form with no fields...attach an AL on window open and perform your check...if they fail give them a message and perform an exit app. If you decide to do it on an actual form you can do a 'set-change-flag' to 0 which will prevent the 'do you really want to close' situation.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michel Giguere Sent: Monday, February 05, 2007 11:02 AM To: [email protected] Subject: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 - On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
