George,
 
With the API, you still go through a login process.  Set the login and
password the same as you do with the Midtier (assuming that you're using
the Midtier for other organizational groups).  If the forms are not
setup to use $USER$ with the submitter field, pass the login value back
in the Submitter field in the API.
 
Dave
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of George Jungle
Sent: Monday, February 19, 2007 1:05 AM
To: [email protected]
Subject: "Impersonating" a requester using .net Remedy API


** 
Howdy list,
 
This is the first time that I'm having to look into the use of the .net
Remedy API and was wondering if anyone can help me.
 
Basically due to company standards we are NOT able to use the OOB mid
tier for one particular organisational group.
 
What we're doing is developing some custom .net pages for the Requesters
within this group to log in and create/update dockets.
 
What's the resource for finding out how to 'impersonate' the requester
logging the case such that it makes them the submitter (and calls upon
the "Submitter locked mode" functionality)?
 
I've started to trawl through the Dev AR Apps basic and advanced guides
but any help (or potential gotchas) from those that have tried this
would be appreciated.
 
Thanks.
 
george.
 
 
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