AHHH I don't know why my posts are not going to the ARSLIST, but ANYWAY....
I use the ITIL card. If your organization is lucky enough to have agreed (management buy-in) to normalize your description of processes than caliming ITIL (or your organziation standard) should be an easy sell. Not to mention the fact of how do you specify your work progress on specific issues or requests for non-IT related things such as Facilities, Sales, HR, procurement etc. Good luck. Nick Haven' Fun in Sacramento On Wed, 7 Feb 2007 10:18:23 -0500, Kyle Whitley <[EMAIL PROTECTED]> wrote: >I have a few "important" users who are suggesting that my organization >should change our status values. Does anyone know of some compelling >documentation that say why not to do this? I have many reasons of my >own such as the workflow, records, and updating issues this would cause, >but I was looking for something "official" if it exists. > >Thanks > >Kyle > >-- >Kyle Whitley >IT System Support Professional >Office of Information and Instructional Technology (OIIT) >Board of Regents of the University System of Georgia > >___________________________________________________________________________ ____ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" >========================================================================= _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

