When a new asset is created in the CMDB using the AST:ComputerSystem form as the entry point, the confirmation message says "Request $200000020$ has been created"
200000020 translates into the Name field, not the Asset ID+ field (210000000). This is a big problem. How do I change the message? I've looked for the message in the database and can't find it. I've looked through the workflow and can't find what is populating that box. I've already had to add filters to stop the database from allowing the creation of duplicate Asset ID+ entries. Waaaaaaaa I really do miss my beautiful mostly bug and hassle free Helpdesk 4.03 on my lovely ARS 4.5.2!!!! ARS 6.3 Patch 18 HD 6.0 CMDB 1.1 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
