Hi Eric,

  There were some further issues with the copy - for example, the client
folder did not get copied over.  I will notify the list when the patch
is ready for downloading.  The folks involved do apologize for the delay
and will work as fast as they can to resolve the issue.

Thanks, 

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT)
Sent: Tuesday, February 27, 2007 7:43 AM
To: [email protected]
Subject: Re: 6.3 Patch 21 - Readme

Hi David,

Can you say if this is now complete?

As of this morning, I am now seeing both Server-readme.txt and
Mid-Tier-readme.txt.  Using FlashFXP, I am able to the entire server and
midtier directories, as well as Mid-Tier-readme.txt, but I am not able
to download Server-readme.txt.  The error I receive is:
        Transfer queue completed
        1 File failed to transfer

Eric Cleereman

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Easter, David
Sent: Monday, February 26, 2007 7:00 PM
To: [email protected]
Subject: Re: 6.3 Patch 21 - Readme


Hi Axton,

  I will try to do so, yes. 

Thanks,

-David J. Easter
Sr. Product Manager, Service Management Business Unit

BMC Software, Inc.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Monday, February 26, 2007 2:55 PM
To: [email protected]
Subject: Re: 6.3 Patch 21 - Readme

Can you please confirm when it's done and send a message to the list.
The last patches took over a week to get into place fully.  Ended up
having to backout, check, then reapply the patch a couple of times to
several servers due to missing files.

Axton Grams

On 2/26/07, Easter, David <[EMAIL PROTECTED]> wrote:
> **
>
> According to the folks I've talked to, the patch is still uploading.  
> I would suggest waiting until tomorrow to retrieve the patch.  It 
> should be done uploading by then.
>
> Thanks,
>
>
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit
>
> BMC Software, Inc.
>
>  ________________________________
>  From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST 
> contractor
> Sent: Monday, February 26, 2007 1:13 PM
>
> To: [email protected]
> Subject: Re: 6.3 Patch 21 - Readme
>
>
> **
> Thank you for following up for us, Mr. Easter.
>
> Since it appears that 6.3.0.21 (ARS 6.3 Patch 21) is now listed as one

> of the available patches under Patch Downloads 6.3.0, I am assuming 
> that is now in "General Release".
>
> Could you or someone from BMC send out a general note or technical 
> bulletin once ALL of the files are completely uploaded? It appears 
> that besides the readme files, the bin and lib folders are empty under

> winnt.  There are other folders that are currently empty, as well.
>
> We're under a time crunch as all of our apps and servers are supposed 
> to be DST ready by March 1, 2007.
>
> Thank you and we do appreciate your help to us on the list.
> Michelle
>  ________________________________
>
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
> Sent: Monday, February 26, 2007 12:02 PM
> To: [email protected]
> Subject: Re: 6.3 Patch 21 - Readme
>
>
> **
> Looks like the readmes were not properly copied over from the 
> development server to the support site server.  BMC resources are
investigating.
>
> I will update the list when more information becomes available.
>
> Thanks,
>
>
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit
>
> BMC Software, Inc.
>
>  ________________________________
>  From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT)
> Sent: Monday, February 26, 2007 7:21 AM
> To: [email protected]
> Subject: 6.3 Patch 21 - Readme
> Importance: High
>
>
> **
>
> Hi All / BMC,
>
> I am seeing
> ftp://filedownload.bmc.com/smbu_patches/ars/6.3/patch021,
> dated today.  However, I am not seeing the Server-readme.txt or 
> MidTier-readme.txt files within this folder.
>
> Is patch 21 fully copied to the BMC FTP site, or is it still being
copied?
>
> If it is fully released, does anyone know which files have been 
> modified since Patch 20?
>
> Eric Cleereman __20060125_______________________This
> posting was submitted with HTML in it___ 
> __20060125_______________________This posting was submitted with HTML 
> in it___ __20060125_______________________This
> posting was submitted with HTML in it___ 
> __20060125_______________________This posting was submitted with HTML 
> in it___

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