David,

 

Can you elaborate on the affect to Web Services in 6.0.3?

 

Thanks,

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556(New)

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Tuesday, February 27, 2007 1:51 PM
To: [email protected]
Subject: Re: DST and Time Calculation White Paper?

 

> It doesn't matter if you have applied the appropriate patches to the
workstations and the server and the database. 

> This library is internal to the AR Server and will play a role.

 

Only for web services and import/export - and for import/export this
probably isn't an issue in 5.1.2 because the library is used to for XML
processing of deployable apps - a feature which was added in 6.0.1.
Other parts of the product use the operating system.  

 

> Please bmc, how much work could it be for you to do a v5 patch?

 

Simply put, it would be as much work as taking AR System 6.3 and
backporting it to 5.1.2.  The affected libraries cannot patched and thus
the code would have to be updated to use the newer libraries.  Even were
BMC to do this (which would take months to accomplish), the effort
required by the customer to apply this "patch" would be equivalent to
upgrading to AR System 6.3.  Thus, it does not make sense to go down
this path - either for customers or for BMC - especially recognizing the
minimal impact caused by this issue within AR System 6.0.1 and previous
versions.

 

Thanks,

 

-David J. Easter

Sr. Product Manager, Service Management Business Unit

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

 

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