> Can you elaborate on the affect to Web Services in 6.0.3? I assume you mean 6.03 - not 6.0.3 (which doesn't exist). Details of all of the known issues can be found at: http://www.bmc.com/supportu/documents/78/29/67829/67829.pdf Web services do not recognize the new DST schedule. If any date related data that occurs between the "old" DST window and the "new" DST window (for example, between March 11 and April 1, 2007 and between October 28 and November 4, 2007) is processed through web services, the time will be off by 1 hour.
AR System 6.03 Patch 020 (already released) and Patch 021 (when released) will resolve this issue. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Tuesday, February 27, 2007 11:39 AM To: [email protected] Subject: Re: DST and Time Calculation White Paper? ** David, Can you elaborate on the affect to Web Services in 6.0.3? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, February 27, 2007 1:51 PM To: [email protected] Subject: Re: DST and Time Calculation White Paper? > It doesn't matter if you have applied the appropriate patches to the workstations and the server and the database. > This library is internal to the AR Server and will play a role. Only for web services and import/export - and for import/export this probably isn't an issue in 5.1.2 because the library is used to for XML processing of deployable apps - a feature which was added in 6.0.1. Other parts of the product use the operating system. > Please bmc, how much work could it be for you to do a v5 patch? Simply put, it would be as much work as taking AR System 6.3 and backporting it to 5.1.2. The affected libraries cannot patched and thus the code would have to be updated to use the newer libraries. Even were BMC to do this (which would take months to accomplish), the effort required by the customer to apply this "patch" would be equivalent to upgrading to AR System 6.3. Thus, it does not make sense to go down this path - either for customers or for BMC - especially recognizing the minimal impact caused by this issue within AR System 6.0.1 and previous versions. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
