If you are not seeing the process it is not starting or dying after it is started. Check the armonitor.conf to make sure that arplugin is listed there. Turn on the plugin logs and restart the server, see what the plugin logs report (if it is dying).
Axton Grams On 2/27/07, Roger Justice <[EMAIL PROTECTED]> wrote:
** Here are the list of ARPlugin from my AR.cfg for you to review. Plugin: "C:\Program Files\AR System Applications\omfnrmd02\BMC Remedy Incident Management\bin\caieventcmd.dll" Plugin: "C:\Program Files\AR System Applications\omfnrmd02\BMC Remedy Incident Management\bin\ardbcQuery.dll" Plugin-Path: C:\PROGRA~1\ARSYST~2\OMFNRM~1\BMCREM~1\bin; Plugin: "C:\Program Files\AR System Applications\omfnrmd02\BMC Remedy Incident Management\bin\arfcbdata.dll" AE-Trace: ON AE-Trace-File: C:\Program Files\AR System\omfnrmd02\Arserver\Db\AeTrace.log AE-Log-File: C:\Program Files\AR System\omfnrmd02\Arserver\Db\ae.log AE-Log: ON CMDB-Install-Directory: C:\Program Files\AR System Applications\omfnrmd02\BMC Atrium CMDB RE-Log-File-Location: C:\Program Files\AR System Applications\omfnrmd02\BMC Atrium CMDB\Logs Alternate-Approval-Reg: T Application-Enable: T Plugin: arapprove.dll Plugin: arealdap.dll Plugin: ardbcldap.dll Plugin: ardbcconf.dll Plugin: FlashboardObject.dll Plugin: ServerAdmin.dll Plugin: reportplugin.dll -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 27 Feb 2007 4:15 PM Subject: arplugin not running Hi everyone, We are trying to get LDAP authentication working on a brand new ARS 7.01 installation, Red-Hat Linux server. All the LDAP lines in the ar.conf file is the same as in the old system (ARS 6.3, HPUX-11 server, see below). However when a user tries to log in he gets "ARERR [8922] The authentication service is not responding.". When I open the "Configuration ARDBC" form I get, "ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : rem2 [server name] : RPC: Program not registered." In the old system when I do "ps -ef|grep arplugin" I get "/opt/arhd/bin/arplugin -s bluejay [server name] -i /opt/arhd." But in the new system I get nothing, not even after a restart. The "arplugin" program is in the "bin" folder. Why isn't it starting? Dwayne Martin James Madison University PS: The ar.conf file on both servers say: AREA-LDAP-Port: 389 AREA-LDAP-Hostname: ldap.jmu.edu AREA-LDAP-Use-Groups: 0 AREA-LDAP-UseSSL: F AREA-LDAP-User-Base: ou=people,o=JMU AREA-LDAP-User-Filter: uid=$\USER$ AREA-LDAP-Bind-Password: [EMAIL PROTECTED]/[EMAIL PROTECTED];W<g! AREA-LDAP-Bind-User: cn=authenticatedBrowser,ou=UtilityAccounts,o=JMU Allow-Guest-Users: F Plugin: /opt/remedy/bin/arealdap.so (the plugin is there) Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. __20060125_______________________This posting was submitted with HTML in it___
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