Amanda,
 
I'm working an issue with Support at the moment.  The issue I'm working
deals with a unique situation where the emails are not sent.  We have
two customer email fields.  One is for the To: field and the other is
for the CC: field.  The notify in the filter defined to send as email
with the The User Name portion defined to what is the To: email address
field and the CC: field is the second email address field.  If the To:
field is filled in then email is sent.  If the To: and the CC: field are
filled in the email is sent.  If only the CC: field is filled in then
it's not.  The filter fires OK the action is deferred to the 3rd phase
but the notify seems to recognize the To: field is blank and the process
bails.
 
Dave
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierce, Amanda (TBS)
Sent: Wednesday, February 28, 2007 4:37 PM
To: [email protected]
Subject: Notify Action on a Filter


** 

All,

I am experiencing a weird issue in my test environment.

I have an Outgoing mailbox set up and it is set to the default. If I
have workflow that does a Push Fields to the ARSystem Email Message form
the emails go out fine. If I do a Filter Notify action, the emails are
not sending out. Anyone here of this happening? I am puzzled...

Any help would be appreciated!

Thanks

 

Amanda Pierce

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