Hi Bob,
I would guess that something has changed with the portmapper or
TCP-port-setting on the server.
Do you specify a TCP-port in ARUser, or do you use the portmapper?
The files arrpc63.dll and arutl63.dll are needed in addition to the
arapi63.dll. They are shipped, for instance, with ARAdmin and ARUser. I do
not think this has anything to do with your current problem.
Best Regards - Misi, RRR AB, http://www.rrr.se
> I'm trying to connect to our test server via the Java API and keep
> getting this error:
>
> MessageType: 2
> MessageNum: 90
> MessageText: Cannot open catalog; Message number = 90
> AppendedText: 172.18.252.44 (0) : RPC: Program not registered
> at com.remedy.arsys.api.Proxy.ARCreateEntry(Native Method)
> at com.remedy.arsys.api.Entry.create(Entry.java:162)
> at net.bresnan.remedy.Connect.createNewTicket(Connect.java:76)
> at net.bresnan.remedy.Connect.main(Connect.java:41)
>
> We are using the API from 6.3 patch 18 to connect to a server 6.3 patch
> 20. The API worked before we patched to 20 a couple of days ago. This
> java code is being executed on a windows box, using the jar's and dlls,
> to access a server on Unix.
>
> We are logging in with Demo as the user name and trying to access form
> BZ:Incident. Both which work when we log in via the User tool.
>
> Incidentally, we are also trying to do this in ARSPerl but getting the
> same result.
>
> I've also tried to use the patch 20 dll's and jar files, but for some
> reason arapi63.dll is asking for arutl63.dll when that file doesn't
> exist in the directories under API.
>
> Any thoughts? I can send the code we're using out to anyone, but would
> rather take it off list so that we don't clutter it up.
>
> Bob Halstead
> Advanced Services "The superior man cannot be
> known in little matters,
> Bresnan Communications The small man may not be
> entrusted with great concerns,
> Billings, Montana but he may be known in
> little matters."
>
>
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