**

Sounds like a file cache problem:

1.      Close ARUSer
2.      Delete almost all the files & sub folders in HOME.
3.      EXCEPT “ARCMDS”. DO NOT DELETE “ARCMDS”
4.      Open ARUser

HTH,

Joel

_______________________

Joel D. Sender

Director of Western Operations

QMX SUPPORT SERVICES, INC.

[EMAIL PROTECTED]



-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
Behalf
Of Ron Legters
Sent: Thursday, March 01, 2007 2:40 PM
To: [email protected]
Subject: Server switch stumper



Three weeks ago we moved our ARS install from OldServer to NewServer. One of my 
users is
now getting an error when she logs in that she can't connect to OldServer. She 
gets this 3
times, and then gets logged in without problems to NewServer.

I checked her 'Accounts', and she's only got NewServer there. She has 
'NewServer' as the
reports server, and she doesn't have a Central Preferences record that might be 
pointing
to OldServer. I checked in ar.ini, and she had three references to docs on 
OldServer, but
I deleted these and she still gets the error. When I log in with my ID on her 
machine, I
also get the error.

Where else can I look for what's causing this?

Thanks,
Ron Legters
Tools Administrator
Data & Systems Services
Univar USA Inc.
425.889.3952 Office
425.889.4111 Fax
www.univarusa.com <file://www.univarusa.com>



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