In addition to deleting the .arf and .arv's, clean the ar.ini of all references to the old server and make sure no marcros are being run recorded on the old server. Chris P.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joel Sender Sent: Monday, March 05, 2007 11:44 AM To: [email protected] Subject: Re: Server switch stumper ** ** Sounds like a file cache problem: 1. Close ARUSer 2. Delete almost all the files & sub folders in HOME. 3. EXCEPT "ARCMDS". DO NOT DELETE "ARCMDS" 4. Open ARUser HTH, Joel _______________________ Joel D. Sender Director of Western Operations QMX SUPPORT SERVICES, INC. [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Ron Legters Sent: Thursday, March 01, 2007 2:40 PM To: [email protected] Subject: Server switch stumper Three weeks ago we moved our ARS install from OldServer to NewServer. One of my users is now getting an error when she logs in that she can't connect to OldServer. She gets this 3 times, and then gets logged in without problems to NewServer. I checked her 'Accounts', and she's only got NewServer there. She has 'NewServer' as the reports server, and she doesn't have a Central Preferences record that might be pointing to OldServer. I checked in ar.ini, and she had three references to docs on OldServer, but I deleted these and she still gets the error. When I log in with my ID on her machine, I also get the error. Where else can I look for what's causing this? Thanks, Ron Legters Tools Administrator Data & Systems Services Univar USA Inc. 425.889.3952 Office 425.889.4111 Fax www.univarusa.com <file://www.univarusa.com> __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
