Out of curiosity what would you like BMC to do about this particular
problem?

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Christopher Michaud
Sent: Monday, March 05, 2007 11:30 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw


** 
This behavior was happening on our 6.3 unpatched client as well and was
reported as a Bug (or at least questionable behavior) on 3/2/06 (over a year
ago). Results from reporting to BMC = nothing was done.   


-Christopher Michaud




"Reiser, John J" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]> 



03/05/2007 11:58 AM 


Please respond to
[email protected]



To
[email protected] 

cc

Subject
Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw

        




** 
Leigh, 
It's the active window title bar that gets used. I ended up selecting the
"Silver" theme on my laptop (Windows XP) and that gave me dark Title text. 
  
HTH, 
  

John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me







  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Leigh Gruber
Sent: Monday, March 05, 2007 12:07 PM
To: [email protected]
Subject: Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw

** 
John, 
  
Thanks for the information.  I did get two emails about an hour ago.   
  
You're absolutely right about it being a problems with the Windows settings
and NOT the ARS.  I've been testing the new install on my laptop (usually
I'm on a second monitor screen and don't have any problem).  If I look very,
very closely I CAN see some writing white on nearly white.  I'll play around
with the colors to see if I can make it darker. 
  
Many thanks, 
Leigh 
  
  

  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J
Sent: Monday, March 05, 2007 10:46 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw 
  
Tried to send this last night. My apologies if it posts twice. 
  
Leigh, 
I'm not sure this is your problem but I experienced an issue with the date
pop-up and it had nothing to do with the ARSystem. I had changed Windows'
properties and the font color chosen by Remedy to display the Month Year at
the top of the date dialog was almost the same as that of the background. It
looked as if the text disappeared. 
  
Unless you mean the dialog doesn't even show the individual days of the
month, then I'm barking up the wrong tree. 
  
HTH, 
  

John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me 
  
  


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Leigh Gruber
Sent: Saturday, March 03, 2007 8:14 AM
To: [email protected]
Subject: ARS 6.3 Patch 21 FYI - Date field pop-up flaw 
** 
I've seen numerous listings for Patch 21 and the Mid-tier but none about the
flaw I seem to have discovered.  When I use the pop-up calendar associated
with a date field, there is NO MONTH displayed. 
  
I've submitted a ticket with Column IT who provide my support (which BTW has
been EXCELLENT) but I don't expect them to address it until Monday.  I
figured if there is a work around someone on this list will know or maybe
I've done wrong! 
  
Does anyone know of a correction?  I am NEVER on the "bleeding edge" of
these releases, but with DST that's where I find myself. 
  
Thanks, 
Leigh 


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