John, Thanks. We'll give that a try!
Chris, It's nice to know we're not alone! It's just one additional reason to move our users to a web version. Now that we are going to be using the more recent mid-tier this should be much easier. Thanks to all, Leigh ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Christopher Michaud Sent: Monday, March 05, 2007 11:30 AM To: [email protected] Subject: Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw ** This behavior was happening on our 6.3 unpatched client as well and was reported as a Bug (or at least questionable behavior) on 3/2/06 (over a year ago). Results from reporting to BMC = nothing was done. -Christopher Michaud "Reiser, John J" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 03/05/2007 11:58 AM Please respond to [email protected] To [email protected] cc Subject Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw ** Leigh, It's the active window title bar that gets used. I ended up selecting the "Silver" theme on my laptop (Windows XP) and that gave me dark Title text. HTH, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Leigh Gruber Sent: Monday, March 05, 2007 12:07 PM To: [email protected] Subject: Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw ** John, Thanks for the information. I did get two emails about an hour ago. You're absolutely right about it being a problems with the Windows settings and NOT the ARS. I've been testing the new install on my laptop (usually I'm on a second monitor screen and don't have any problem). If I look very, very closely I CAN see some writing white on nearly white. I'll play around with the colors to see if I can make it darker. Many thanks, Leigh ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Monday, March 05, 2007 10:46 AM To: [email protected] Subject: Re: ARS 6.3 Patch 21 FYI - Date field pop-up flaw Tried to send this last night. My apologies if it posts twice. Leigh, I'm not sure this is your problem but I experienced an issue with the date pop-up and it had nothing to do with the ARSystem. I had changed Windows' properties and the font color chosen by Remedy to display the Month Year at the top of the date dialog was almost the same as that of the background. It looked as if the text disappeared. Unless you mean the dialog doesn't even show the individual days of the month, then I'm barking up the wrong tree. HTH, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Leigh Gruber Sent: Saturday, March 03, 2007 8:14 AM To: [email protected] Subject: ARS 6.3 Patch 21 FYI - Date field pop-up flaw ** I've seen numerous listings for Patch 21 and the Mid-tier but none about the flaw I seem to have discovered. When I use the pop-up calendar associated with a date field, there is NO MONTH displayed. I've submitted a ticket with Column IT who provide my support (which BTW has been EXCELLENT) but I don't expect them to address it until Monday. I figured if there is a work around someone on this list will know or maybe I've done wrong! Does anyone know of a correction? I am NEVER on the "bleeding edge" of these releases, but with DST that's where I find myself. Thanks, Leigh The information contained in this message may be privileged and/or confidential. 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