Lisa, If you didn't remove the earlier version of your JDK the system will use that instead of the Java 5. This drove me batty until I got that KB information from Remedy Support.
John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Thursday, March 08, 2007 3:09 PM To: [email protected] Subject: Re: JDK version compatibility for the Mid-Tier ** What's weird is that it still works right? Besides getting this error message, does anyone know if there any other problems with using Java 1.5.11 with Mid Tier 7.0.1? I was still able to install it and use it without any problems.... We installed Mid Tier 7.0.1 Patch 001 on Windows Server 2003. Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gatewood Kelly Sent: Thursday, March 08, 2007 12:51 PM To: [email protected] Subject: Re: JDK version compatibility for the Mid-Tier ** David, I would like you to know that MT 7.01 will not install without modifications on Jave 1.5.11. I have heard from support that certain war files have to be replaced to make MT 7.01 install with this version. If you try and install MT 7.01 with Java 1.5.11 you receive an error which states that the installer can not find a compatible Java JDK. This occured will installing MT 7.01 on a Windows 2000 server. Thanks Kelly Gatewood ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Wednesday, March 07, 2007 20:14 To: [email protected] Subject: Re: JDK version compatibility for the Mid-Tier ** 6.3 supports Java 1.4.2x. 7.0.x supports Java 1.4.2x and 1.5x (5.0x). No current version supports Java 6.0, though it's currently planned for the next release of AR System. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, March 07, 2007 1:38 PM To: [email protected] Subject: JDK version compatibility for the Mid-Tier ** Does anyone have a copy of the compatibility matrix for both 6.3 and 7.0 for the versions of the JDK that can run on the mid-tier? Since BMC's site is down I'm unable to verify that the updates our server team have installed are compatible with the Mid-Tier. They gave us Java 6 (1.6.0 I believe), which seems to be incompatible with Remedy, and when I downgraded to 1.5.11, it also appears to be incompatible. They really want to run version 6 since it's the current one, but I know Remedy tends to be a few versions behind on the JRE. Thanks, Shawn Pierson The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
