Well, I got the two .dll's from BMC, but with no indication of what to do with them. When I asked, I was told to contact Microsoft.....
I'm not a systems person, I can patch things if given instructions on how to do that. But I can't find anything at MS or BMC that tells me what to do.
From what I read, I THINK it needs to go in the same directory as the
ARSERVER.EXE file, but I'm not positive. Also, I'm not clear on how to set the tz variable (the document that david provided discusses a shell). I'm running ARS 7.0.1 patch 1 on a Windows 2000 sp4 server. Anybody willing to tell me what to do? Signed, Sleepless in Seattle -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
