The server has the correct time but at the client level the time is off by one hour. It was correct until I re-selected my time zone. Any ideas would be helpful.
Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Sunday, March 11, 2007 3:37 PM To: [email protected] Subject: Re: DST Test Results on March 11th 8:00 AM You say your times are off by an hour? Is this on the server or the client? I had noticed that for me the MS patch did not take effect until I went in and re-selected the time zone. It seems that MS keeps time zone info in the registry in multiple places. The list of zones is in: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones] The current zone info (that controls the change) is in: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation ] Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Sunday, March 11, 2007 1:55 PM To: [email protected] Subject: Re: DST Test Results on March 11th 8:00 AM ** I did nothing as well but all of my times are off by one hour. According to BMC this should not have happened. I do not use the mid-tier. I am on ARS 6.03, patch 16, windows2k, sql2k. All OS were patched. Has anyone else seen this behavior? Thanks, Roger Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556(NEW) Mobile:973-652-6723 FAX: 813-348-2565 Sf49fanv AIM IM RogerNall. Yahoo IM Sent from my GoodLink Wireless Handheld (www.good.com) -----Original Message----- From: Sanford, Claire [mailto:[EMAIL PROTECTED] Sent: Sunday, March 11, 2007 10:29 AM Pacific Standard Time To: [email protected] Subject: Re: DST Test Results on March 11th 8:00 AM Ok, so I did NOTHING. I made no changes, added no patches (I am sure this will bite me some time down the road) and everything worked as it was supposed to work. The time changed on the server, the time changed in Remedy, the time was correct on my tickets and the escalations worked as they should have. The end result... I lose an hour of sleep in the morning, the dogs gain an hour of daylight for the park after work! Claire ________________________________ From: Action Request System discussion list(ARSList) __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
