There are a number of things you may want to update, it depends on your
environment.  The email mailbox configurations, misconfigured servers that
store server names/aliases in table fields or push/set field operations,
among others.  I do not have my script handy at the moment to see all the
places that need updating.

Axton

On 2/28/07, Bob Wallace <[EMAIL PROTECTED]> wrote:

Hello Craig, and Sandra
   Thank you for the information.

   I think that the "sp_changedbowner ARAdmin, true" SQL statement is
a "command line" alternative to the GUI approach described by Craig.

   My memory was not of the sp_changedbowner. I was something like "UPDATE
dbo.metadatatable SET columnname = 'newservernm'.

   We just recently "upgraded" from ARS 4.0 to 6.3. I went back to the 4.0
database and looked at the metadata tables to try to jog my memory. This
is
a total guess but I think I was remembering something like
UPDATE field_table SET tfserver = ...

   There is a tfServer column in the version 6.3 field_table, but that
field currently only contains "$-6$" or "@". Maybe the switch to @ as
a "current sever" has made those update statements obsolete.

   Thank you again.

On Wed, 28 Feb 2007 12:07:05 -0700, Carter, Craig J Civ ARPC/DPD
<[EMAIL PROTECTED]> wrote:

>Bob,
>
>We have the same setup.
>
>All we do is backup the production database, copy it to the dev server,
stop
>the Remedy services on the dev server, and restore the prod database
backup
>to dev.  Afterwards, go into Enterprise Manager and set the ARAdmin
account
>to dbo and public for the dev database and restart the services.
>
>Piece of cake--no SQL queries required.  The only other thing we do is
reset
>the outgoing email address for the dev server (AR System Email Mailbox
>Configuration form--advanced tab) so emails originating from dev show the
>correct address.
>
>CRAIG J. CARTER
>
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Bob Wallace
>Sent: Wednesday, February 28, 2007 7:35 AM
>To: [email protected]
>Subject: Dev server DB from backup of PROD - UPDATES required SQL Server
>
>I know that this has been asked and answered but I can not find it in the
>archives nor can a find a copy which I kept. I apologize, in advance, for
>asking again.
>
>Would someone please forward the series of UPDATE statements which are
>required when a backup of the production database is used to refresh the
>database on a dev server.
>Or a better search key word to identify the post in the archives; I
>tried "COPY" and "UPDATE DBO.", as well as a visual scan.
>
>We are using ARS 6.3, with HD 6.0, running on W2K3 server accessing SQL
>Server 2000.
>
>Thank you,
>Bob Wallace
>

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