You are correct that they should be obsolete as the 4.5 version of
Remedy introduced the @ as current server in the metadata. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bob Wallace
Sent: Wednesday, February 28, 2007 3:02 PM
To: [email protected]
Subject: Re: Dev server DB from backup of PROD - UPDATES required SQL
Serv er

Hello Craig, and Sandra
   Thank you for the information. 

   I think that the "sp_changedbowner ARAdmin, true" SQL statement is a
"command line" alternative to the GUI approach described by Craig.

   My memory was not of the sp_changedbowner. I was something like
"UPDATE dbo.metadatatable SET columnname = 'newservernm'. 

   We just recently "upgraded" from ARS 4.0 to 6.3. I went back to the
4.0 database and looked at the metadata tables to try to jog my memory.
This is a total guess but I think I was remembering something like
UPDATE field_table SET tfserver = ...

   There is a tfServer column in the version 6.3 field_table, but that
field currently only contains "$-6$" or "@". Maybe the switch to @ as a
"current sever" has made those update statements obsolete.

   Thank you again.

On Wed, 28 Feb 2007 12:07:05 -0700, Carter, Craig J Civ ARPC/DPD
<[EMAIL PROTECTED]> wrote:

>Bob,
>
>We have the same setup.
>
>All we do is backup the production database, copy it to the dev server,
stop
>the Remedy services on the dev server, and restore the prod database 
>backup to dev.  Afterwards, go into Enterprise Manager and set the 
>ARAdmin account to dbo and public for the dev database and restart the
services.
>
>Piece of cake--no SQL queries required.  The only other thing we do is
reset
>the outgoing email address for the dev server (AR System Email Mailbox 
>Configuration form--advanced tab) so emails originating from dev show 
>the correct address.
>
>CRAIG J. CARTER
>
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList) 
>[mailto:[EMAIL PROTECTED] On Behalf Of Bob Wallace
>Sent: Wednesday, February 28, 2007 7:35 AM
>To: [email protected]
>Subject: Dev server DB from backup of PROD - UPDATES required SQL 
>Server
>
>I know that this has been asked and answered but I can not find it in 
>the archives nor can a find a copy which I kept. I apologize, in 
>advance, for asking again.
>
>Would someone please forward the series of UPDATE statements which are 
>required when a backup of the production database is used to refresh 
>the database on a dev server.
>Or a better search key word to identify the post in the archives; I 
>tried "COPY" and "UPDATE DBO.", as well as a visual scan.
>
>We are using ARS 6.3, with HD 6.0, running on W2K3 server accessing SQL

>Server 2000.
>
>Thank you,
>Bob Wallace
>
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