It looks like a Character set encoding issue in translating the spaces. It could be your MId-Tier is using one default character set and your email is using another. Try replacing the spaces in your body with %20 body=Please%20put%20Case%20ID%20in%20the%20subject%20line Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mudit Chaudhry Sent: Wednesday, March 14, 2007 11:07 AM To: [email protected] Subject: Mail To on Midtier ** Hello Listers, We are facing a weird problem using a button as URL. The URL is suppose to be a mailto for opening a new mail message in outlook. It works fine on ar user client but on we we get text in the body as Please put Case ID in the subject line. Here is what we are using as URL text <a href="mailto:xyz.xyz.com?subject=Escalation | <Case ID>&body=Please put Case ID in the subject line.">Escalate through E-mail</a> If anyone has any ideas on this please do let us know. Thanks Mudit _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

