We just switched over to Nagios as well.  I don't have it logging in and
out of the Midtier but I just have it hit the login page.  If it is
down, it pages.

 

 

 

Kelly G. Hundley

Systems Administrator

Information Systems

Wake Forest University

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Thursday, March 15, 2007 9:05 AM
To: [email protected]
Subject: Re: Monitoring Remedy Servers and Services

 

Chris, we actually use Nagios as well, if you don't mind could you send 

me the script off line.

 

Everyone thanks for all the suggestions.

 

Kyle

 

Perkins, Chris wrote:

> We use Nagios to perform Solaris service checks (ping, Disk Space,
Work

> Load, etc) and I wrote a plugin for Nagios, a shell script that uses

> cURL to log in and out of the Midtier.  I'd be happy to share it if

> there is a call for it. 

> 

> Christopher Perkins

> Assoc. Systems Engineer

> Infrastructure & Operations

> Millennium Pharmaceuticals, Inc.

> 40 Landsdowne St

> Cambridge, MA 02139

> 617.444.1662

> www.millennium.com   

> 

> -----Original Message-----

> From: Action Request System discussion list(ARSList)

> [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley

> Sent: Wednesday, March 14, 2007 4:21 PM

> To: [email protected]

> Subject: Monitoring Remedy Servers and Services

> 

> Just wondering what everyone monitors for Remedy servers and services
to

> determine if everything is up and running correctly.  Also what
services

> are you looking at to determine up time, such as arserverd.  I think
we

> should monitor the ARS, Midtier, and Email Engine, how does that

> translate into processes?

> 

> Solaris

> Oracle

> ARS 6.3 and 7.x

> ITSM 6

> 

> --

> Kyle Whitley

> IT System Support Professional

> Office of Information and Instructional Technology (OIIT) Board of

> Regents of the University System of Georgia

> 

>
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-- 

Kyle Whitley

IT System Support Professional

Office of Information and Instructional Technology (OIIT)

Board of Regents of the University System of Georgia

 

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