How do you setup dde.ini so it can set the fields you want from remedy and
put it on the exact field on the word document or template?  Is it also
possible to just pull just the value of the field without the field name
from remedy?


Rindel, Jon wrote:
> 
> Hi Terri
> 
>  
> 
> Try doing this via dde.ini, we used to use this to populate a pre
> printed customer invoice once a customer booked PC's into our repair
> centre.
> 
>  
> 
> Regards
> 
>  
> 
> Jon
> 
>  
> 
> ________________________________
> 
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Lockwood, Teresa L
> Sent: 16 March 2007 04:38 PM
> To: [email protected]
> Subject: OLE Automation to open a Word document
> 
>  
> 
> My customer needs to have a word document opened when a button is pushed
> on their form.  I'm trying to us OLE automation but am doing something
> wrong.  I want to open a pre-defined Word document and paste in the
> date, name, & address information into the document from the Remedy
> form.  Does anyone have documentation that they would like to share
> about how to do this?  Remedy website KB wasn't much help.  Any help is
> appreciated.
> 
>  
> 
> ARS 6.3 patch 20
> 
> ITSM 5.6
> 
> AIX 5.3
> 
> SQL - Oracle 9.2 
> 
>  
> 
> Thanks,
> 
>  
> 
> Terri
> 
>  
> 
>  
> 
> __20060125_______________________This posting was submitted with HTML in
> it___
> 
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
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> 
> 

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