Hi All, > My customer needs to have a word document opened when a button is > pushed on their form. I'm trying to us OLE automation but am doing > something wrong.
OLE in theory is independent regarding version. The reality is different. Here we have huge problems when Office 2000 was replaced by Office 2003. For ARS version 7.0.1 I decided to use "AR System .NET and COM API" and Visual Basic Script to replace OLE. From BMC Remedy user tool a VB script can be easily run. In the script all you have to do is open the current record and populate a Word document with information from the identified record. Daniel -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rocky - Sent: Monday, March 19, 2007 6:32 PM To: [email protected] Subject: Re: OLE Automation to open a Word document How do you setup dde.ini so it can set the fields you want from remedy and put it on the exact field on the word document or template? Is it also possible to just pull just the value of the field without the field name from remedy? Rindel, Jon wrote: > > Hi Terri > > > > Try doing this via dde.ini, we used to use this to populate a pre > printed customer invoice once a customer booked PC's into our repair > centre. > > > > Regards > > > > Jon > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lockwood, Teresa L > Sent: 16 March 2007 04:38 PM > To: [email protected] > Subject: OLE Automation to open a Word document > > > > My customer needs to have a word document opened when a button is > pushed on their form. I'm trying to us OLE automation but am doing > something wrong. I want to open a pre-defined Word document and paste > in the date, name, & address information into the document from the > Remedy form. Does anyone have documentation that they would like to > share about how to do this? Remedy website KB wasn't much help. Any > help is appreciated. > > > > ARS 6.3 patch 20 > > ITSM 5.6 > > AIX 5.3 > > SQL - Oracle 9.2 > > > > Thanks, > > > > Terri > > > > > > __20060125_______________________This posting was submitted with HTML > in it___ > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > -- View this message in context: http://www.nabble.com/OLE-Automation-to-open-a-Word-document-tf3415002.h tml#a9555678 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- *****DISCLAIMER***** The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *****END OF DISCLAIMER***** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
