Good morning, Listers...
We recently upgraded to 6.3 patch 21. We have a load-balancing switch with
3 web servers. We have configured the switch to allow for session affinity.
We also have some AR System reports that are opened with active links on
buttons (Open Window action, Window Type "Report"). When these Active
Links are executed, a new directory is created for the user on the
webserver handling the request in /opt/ar/mid-tier/reports/m11c23c11b16,
and the .arr file (AR System Report) is copied into the new directory so
the user can run the report (this is built into mid-tier functionality).
The problem is, sometimes when a user tries to run a report, the new
directory is created for the user, but the .arr file is copied to the new
directory, but with 0 bytes. What the user sees when they click on the
button to run the report is:
ARERR [342]
Cannot find/open the directory file : /opt/ar/mid-
tier/reports/m11c23c11b16/{Session ID}/{Name of Report}.arr
If we bounce ServletExec or mid-tier, this problem goes away, for a while.
The problem seems to happen sporadically.
Has anyone else seen this problem?
Thanks!
Chris Locke
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