It's okay, we would be remiss in expecting anything close to perfection from
entities associated with the below-mentioned address (grin).
In other words, it's okay, we have a sense of humor...well, most of us...
Richard Parker <[EMAIL PROTECTED]> wrote:
** I was trying so hard not to mess this up ...
The job is located in Northern Virginia. I think the contact email will give
the rest away ..
On 3/20/07, Richard Parker <[EMAIL PROTECTED]> wrote: Job Description:
Design, develop and administer Remedy ARS and related product solutions to meet
the needs of release, change and incident management processes
Job Responsibilities:
Use knowledge acquired from hands-on learning or associated with a
Bachelor's Degree in computer science or related field.
Design and develop solutions that meet the needs of the business and follow
established design plans.
Provide advanced level operational support for existing Remedy system during
and outside regular business hours.
Meet regularly with customers to understand fully their business needs.
Perform QA testing (end-to-end, unit and regression testing) for the system.
Demonstrate a thorough understanding of industry standard technical tools,
applications, and procedures.
Work with internal and external customer to gather requirements.
Creatively apply technical knowledge to determine solutions and solve
complex problems.
Use experience and analysis to develop creative and innovative solutions.
Research and make recommendations on technical issues.
Personal performance and Valued Behaviors include:
Effectively interpreting and acting on customer needs of increasing
complexity.
Interact with teammates and customers on a daily basis to achieve
department/work unit goals and initiatives.
Communicate effectively to influence decisions.
Articulate opinions and provide constructive performance feedback to advance
the performance of the work unit.
Foresees potential technical or business issues within department and makes
recommendations on how to resolve them.
Required Skills:
Approximately 4-6 years directly related experience.
Focused experience in Remedy ARS, MidTier, and DSO
Database technology concepts and terminology knowledge
Experience with Sybase, specifically stored procedures and complex queries..
UNIX experience, in particular Solaris, especially shell scripting.
An ability to develop solutions quickly
Demonstrated communication and analytical skills
Individuals must demonstrate outstanding customer service skills
Desired Skills:
Motivated, responsible individual who requires little supervision
Ability to solve simple to highly complex problems independently
Experience with XML, SOAP, Perl (ARSPerl), C, Java, Remedy API and Sybase
are highly desired.
Development experience with Business Objects and/or Crystal Reports
Education/Experience: Bachelor's degree or equivalent experience plus 4-6 years
direct job related experience are required..
Unique Requirements: This job requires on-demand work schedule changes to meet
business needs. This job may require limited travel.
If interested please contact :
[EMAIL PROTECTED]
(703)431-0349
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