Yes it can be done, although what do they expect you to do with the data in the CDATA section? Worst case method... You could save the CDATA into a field and then push it thru another web service call to work with it. Technically a Web Service call is nothing more than an HTTP post action. You could open telnet <webserver> to port 80 and paste something like the following to have it flow into ARS POST http://webserver/arsys/services/ARService?server=ars01 HTTP/1.0 User-Agent: Axis/1.1 Content-Length: 707 Content-Type: text/xml; charset=utf-8 SOAPAction: "urn:ServiceName" <?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.org/2001/XMLSchema";> <soapenv:Body> <ns1:OperationName xmlns="urn:TTRequest" xmlns:ns1="urn:ServiceName" xmlns:ns2="http://www.ansi.org/tML/TA/tML-TABase"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> <ExtraInformation> <MSISDN>Value</MSISDN> <Device_Type>Value</Device_Type> <Customer_Market>Value</Customer_Market> <IMSI>Value</IMSI> <Other_Tba>Value</Other_Tba> </ExtraInformation> </ns1:OperationName> </soapenv:Body> </soapenv:Envelope>
Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Thursday, March 22, 2007 3:00 PM To: [email protected] Subject: FW: Webservice for New TT ** Okay web service gurus, I am passing this along to see if any of you understand it completely and more importantly can this be accomplished in Remedy. This is way out of my expertise. Thanks in advance for any help. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM _____________________________________________ From: Krishnamoorthy, Arun Sent: Thursday, March 22, 2007 3:33 PM To: Nall, Roger Cc: Vijayan, Rajesh; Mathew, Sibi Subject: Webservice for New TT The web service for Creating TT s in the new TT system needs a single input which is a xml document. The xml is structured with a mandatory field section which has to be populated and all other data to be passed will be in another xml inside the main xml but inside a CData section. The Web service gets the xml as an input and parses it gets the values out of it and calls the TT API to Create the Ticket. The Systems calling TT must internally create an XML out of the fields and then call the TT web service and pass the xml. The structure of the xml is given below. <?xml version="1.0"?> <TTRequest xmlns="TMobile.OSSNMS.Applications.DS.TTRequest "> <Other_System_ID>1</Other_System_ID> <Source_System_Value>OSTT00001234</Source_System_Value> <Element_Id>NYBTS001</Element_Id> <Symptom_ID>1</Symptom_ID> <TT_Description>No Signal on the location</TT_Description> <Assignee_Group>160</Assignee_Group> <Assignee>rvijayan</Assignee> <![CDATA[ <?xml version="1.0"?> <ExtraInformation> <MSISDN>Value</MSISDN> <Device_Type>Value</Device_Type> <Customer_Market>Value</Customer_Market> <IMSI>Value</IMSI> <Other_Tba>Value</Other_Tba> </ExtraInformation> ]]> </TTRequest> For this the calling system should create the xml internally and then call the New TT system Thanks, Arun.K (Desk 973 490 3207) Architect - Software applications OSS/NMS T*Mobile USA __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
