AR System Email Attachments and AR system Email Attachment Join are the 
two you want to look at.  Personally, to save space, I'd just reference 
the GUID on the AR System Email Attachments form rather than copying it 
over.  If you still need to copy it for some reason, you should be able to 
push it over.






ORA-600 <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
03/25/2007 01:29 AM
Please respond to
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Subject
Re: AR System Email Messages






Doug,

Thanks!  This works.  My problem is now that incoming email messages which
have attachments.  I can see the attachments in the AR System Email 
Messages
form, but evidently they are actually on a different form, because they
aren't in the 'table' when I create my escalation.  I would like to grab 
any
attachments that are included and put them to my attachment pool in 
another
form.  How can I do this?

Thanks again!
Michael




Tanner, Doug wrote:
> 
> There are a few ways to do, but there is a hidden field that has the
> mailbox ID (GUID). Doug
> 
> 
> 
> ________________________________
> 
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Cupp, Michael E Jr. CTR USAF
> AFRL/SNOD
> Sent: Wednesday, March 21, 2007 2:47 PM
> To: [email protected]
> Subject: AR System Email Messages
> Importance: High
> 
> 
> 
> I have a need to set up an escalation, etc that runs against AR System
> Email Messages. 
> 
> When it finds new messages in this form (as placed there by the remedy
> email engine), I would like to run a set fields to push the data to a
> new form.  My problem is that I want to look at Mailbox Name to secure
> messages that come in from a specific remedy mailbox setup.  I get an
> error that I can't since the mailbox name field is display only.  Ah ha!
> So I'll instead use the to field, and grab only messages that were sent
> to the inbox in question.  Now I get "Failure during SQL operation to
> the database" - evidently there is a further issue.  "The data types
> text and varchar are incompatible in the equal to operator. (SQL Server
> 402)"
> 
> My question is, once I have the email in remedy, procedurally, what is a
> good way to find it and process it?  Someone has to have done this -
> please help me.
> 
> 
> 
> Thanks!
> 
> ---
> Michael Cupp, Jr., Contractor, RCF
> Oracle Database Administrator
> AFRL EBS Helpdesk Team Lead
> AFRL/SNOD Enterprise Operations Center
> Wright-Patterson AFB, Ohio
> DSN 785-3827 
> 
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