Hi, I have just installed remedy mid tier version 7 and when I try accessing the mid tier via web services I get the authentication failed error message. Bellow is the log file on mid tier.
Please assist. Mar 27, 2007 4:03:12 PM com.remedy.arsys.stubs.GoatHttpServlet postInternal FINE: GoatHttpServlet: Caught GoatException Throw ARException - MessageType: 2 MessageNum: 623 MessageText: Authentication failed AppendedText: Mar 27, 2007 4:03:12 PM com.remedy.arsys.ws.services.PublicWSDLServlet doRequest FINE: WSDL Request:: server: 10.217.201.14 webService: MTNNS_EventLog_WS_ModifyAutomaticTickets Mar 27, 2007 4:02:53 PM com.remedy.arsys.stubs.GoatHttpServlet postInternal FINE: GoatHttpServlet: Caught GoatException Throw Error - 9280 Mar 27, 2007 4:02:53 PM com.remedy.arsys.ws.services.PublicWSDLServlet doRequest FINE: WSDL Request:: server: nisporc02 webService: MTNNS_EventLog_WS_ModifyAutomaticTickets Mar 27, 2007 4:02:31 PM com.remedy.arsys.stubs.GoatHttpServlet postInternal FINE: GoatHttpServlet: Caught GoatException Throw ARException - MessageType: 2 MessageNum: 623 MessageText: Authentication failed AppendedText: _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

