Nick, Thanks for the information.
Could you please elaborate the reverse name lookup which you have mentioned below? (Sorry for being ignorant) Does it have to do with updated hosts file only? PS: But in case its a hosts or DNS issue, shouldn't iot occur everytime.Why for only some data? I earlier attributed this to firewall which may be blocking some specific data....but to no avail... Regards Parikshit ----- Original Message ---- From: ARSList <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, 30 March, 2007 12:40:49 AM Subject: Re: Reg 9350 Error ** I don’t recall the specific error number you specified, however, I have seen where the Mid-Tier is losing connectivity to the Remedy server. Usually, this was a DNS naming translation problem. Confirm you do both forward and reverse name lookups from both the Remedy server to the mid-tier and vice-versa. Even if this works, as it did for me in one environment, setup a HOSTS file for both forward and reverse name – IP on both servers and see if your issues get better, or is fixed. Good luck. Havin’ Fun in Sacramento Nick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of parikshit saxena Sent: Thursday, March 29, 2007 9:05 AM To: [email protected] Subject: Reg 9350 Error Hi All We are facing a strange situation on using our application with mid tier 6.3- Error 9350: Network protocol/data error when performing data operation. Please contact administrator. The error appears intermittantly and causing problems to users. (AR v6.3 patch 13) We have tried analysing it but still unable to find the cause. The Remedy midtier is accessed through a portal which directs the user to this application. Would appreciate any quick inputs to suggest various causes which can result in this error. Best Regards Parikshit Here’s a new way to find what you're looking for - Yahoo! Answers __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __________________________________________________________ Yahoo! India Answers: Share what you know. Learn something new http://in.answers.yahoo.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

