UNCLASSIFIED

If you want, Remedy can set the Login Name field from what is typed in
the First, MI and Last Name fields on the People Record, producing a
"Windows" type login name.  

Use 6 plus 1 plus 1 - six characters from the last name plus first
initial of the first name plus first initial of middle name.  Example:
The login name for Brian J. Maxfield would be maxfiebj
Or
Use 7 plus 1 - seven characters from the last name plus first initial of
the first name.  Example: The login name for Brian Elsworth would be
elswortb


Sandra Hennigan

OSD Remedy Administrator
Office # 703-602-0980 x174
CACI - Ever Vigilant(tm)

Apparently, there is nothing that cannot happen today.  Mark Twain

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent: Friday, April 06, 2007 2:37 PM
To: [email protected]
Subject: Re: Using email address for login name


** 

Most likely it will be integrated with BMC Identity Management (AD for
the directory) sometime in the future. We are also in charge of the IdM
app too so we are still making up those conventions as well. The Remedy
system is a for a large DoD organization that has a large number of
contractors. IdM will have more users then just Remedy users and it will
consist of contractors and users from multiple federal agencies. I am
leaning toward using email address for IdM too.

 

However in typing this reply and thinking more about the IdM
requirements I realized that AD is not going to work with a username
with a foreign domain in it. Say our domain is ABC.mil. We will not be
able to have a username of [EMAIL PROTECTED] because AD will tack
@ABC.mil to the end making it [EMAIL PROTECTED]@ABC.mil.

 

Looks like my idea may have just went out the window.

 

Jason

 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Friday, April 06, 2007 10:23 AM
To: [email protected]
Subject: Re: Using email address for login name

 

** 

Jason,

 

At some point will you have a centralized authentication, such as LDAP?
If so, would you want to use the email address as the network login?  

 

On the other hand, if this application will be exposed to the internet
whereby people from many companies can login, then email addresses
should work well.  This is how many (most?) web sites authenticate
users, by their email address.

 

Stephen

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent: Friday, April 06, 2007 1:14 PM
To: [email protected]
Subject: Using email address for login name

** 

Is anybody using email addresses for login names with ARS 7.x, Approval
Server 7.x and ITSM 6. We do not have a good central directory for
authentication and no naming conventions to follow so we get to make up
the standard for Remedy. Since the login name field in the User form has
been expanded from 30 to 254 characters it seems like it is pretty
feasible. I am thinking this would be especially helpful in diary fields
when a person doesn't recognize the user they could easily email them.

 

Has anybody experienced any issues or can think of any trouble with
doing this? Maybe with one of the apps (HPD, CHG, AST, CMBD)?

 

Thanks,

Jason

 

ARS 7.0.01 p001

Approval Server 7.00.01

ITSM 6.0

CMDB 1.1 P3

Servers 2003

DB MS SQL 2000 SP4 (remote server)

 

 

 

 

 

 

 

 

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