I would not recommend the class at all.  I took it and spent three days
just doing the installs.  The lecture was not in line with what we were
doing the lab's on as the installers took forever to complete.  And this
is with brand new machines with 4GB's of memory.  The class was geared
for someone that needs their hand held during an install.  Plus, it was
all Windows based installs, which does nothing for someone that runs
Solaris and Sybase.  
 
The course material consists of two thick books.  We ended up doing the
last book in 1 1/2 days.  I wanted more "config" than installing.  We
did not have any time to "see what this does" in the lab.  They need to
have this class broken up into two different classes.  If they want to
continue to do it this way, then they need to somehow "fake" the
installs by doing it via a flash program, and have the products already
installed on the system.  Applying the DSL data took a 1 1/2 days!
 
I know, not on your topic of getting people to go to the class, but I
would save your money for another class.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gwenn Cross
Sent: Wednesday, April 04, 2007 8:05 AM
To: [email protected]
Subject: ITSM 7.x: Install and Config


** 
Is anyone interested in trying to get BMC to offer the IT Service
Management 7.x: Installing and Configuring class (course code:
RSMG-SMIC-0700) 
here in ATL? They only need 4 people to put it on the schedule...me
being the first...only need 3 more....anyone interested? 
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