I asked Remedy support and they said they would verify that for me.. But initially they were of the opinion that it contains hooks for other 'BMC' products but they weren't sure if it was IM, PM CM or AM.. but I did get one of them who said they would find out for me and let me know by tomorrow..
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Kimberly Langley Sent: Thursday, April 12, 2007 6:14 PM To: [EMAIL PROTECTED] Subject: Re: arintegration702.win.zip - what does this install?? ** Joe, I believe these are the integration pieces for Incident, Problem, Change and Asset Management to enable SLM to work with them. Kim ---------------------------------------------------------------------------- ---- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Thursday, April 12, 2007 1:31 PM To: [EMAIL PROTECTED] Subject: arintegration702.win.zip - what does this install?? What do the contents of BMC AR Integration install? I don't really recall installing this on any previous version of SLM (that used to be SLA).. Joe -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 269.4.0/759 - Release Date: 4/12/2007 7:58 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

