The email engine uses RMI for the Admin interface. In the
EmailDaemon.Properties file, you can specify the port RMI should
listen on.
com.remedy.arsys.emaildaemon.RMIPort=1100
I believe 1100 is the default
Chances are something else is already using this port?
Stop Remedy and use the following to see if anything is using this port:
$ netstat -na |grep 1100
*.1100 *.* 0 0 49152 0 LISTEN
or
# lsof |grep IP |grep 1100
java 1154 remedy 7u IPv4 0x3000d0dac40 0t0 TCP
*:1100 (LISTEN)
The 1154 is the pid:
$ ps -ef |grep 1154
remedy 1154 895 0 Apr 15 ? 10:06 /usr/java/bin/java
-Djava.library.path=/xxx/AREmail -cp /xxx
Axton Grams
On 4/17/07, Halstead, Robert <[EMAIL PROTECTED]> wrote:
**
Hey guys, we've just enabled our server group, however we're seeing this
error pop up when we start remedy. It's a java RemoteException error. Is
this crucial for Remedy, or something to ignore? the RemoteException
usually has to do with RMI.. I've added our ar_instal_dir/bin and
java_dir/bin to the PATH variable in arsystem file, but this doesn't seem to
solve the problem.
Remedy is up and running, I would like to find out why I only get this when
we enable server group though. I'm guessing remedy is trying to communicate
with the other server for some reason via RMI. Just a guess though.
Any ideas?
Here is the PATH variable in the arsystem file:
INSTALL_DIR=/opt/remedy/remprd
JAVADIR=:/usr/jdk/j2sdk1.4.2_08/jre:/usr/jdk/j2sdk1.4.2_08/jre/lib/sparc/server
#installer will add the ":" in front of this val
ue since it might be blank
PATH=/sbin:/usr/sbin:/usr/bin:/bin:$INSTALL_DIR/bin:/usr/jdk/j2sdk1.4.2_08/jre/bin:$PATH;
export PATH
I've posted the log below.
Action Request System initializing.
Starting AR System Server
(ARNOTE 0)
AR Monitor version 6.03.00 patch 020 started.
(ARNOTE 0)
AR Monitor started.
Action Request System(R) Approval Server Version 6.03.00.00
Remedy, a BMC Software company. Copyright (c) 1999 - 2004 BMC Software,
Inc. All rights reserved.
AR System Reconciliation Engine Version 1.00.00 patch 005
Remedy, a BMC Software company.
Copyright (c) 2004 - 2005 BMC Software, Inc.
All rights reserved.
Action Request System(R) Server Version 6.03.00 patch 020
Remedy, a BMC Software company.
Copyright (c) 1991 - 2005 BMC Software, Inc.
All rights reserved.
390600 : A floating license specification was ignored because it requires a
server group tag (ARERR 3329)
Action Request System(R) Fork Daemon Version 6.03.00 patch 020
Remedy, a BMC Software company.
Copyright (c) 2000 - 2005 BMC Software, Inc.
All rights reserved.
(ARNOTE 0)
Server indicates that it's up.
Action Request System AR System Application Command Dispatcher Version
6.03.00 patch 020
Remedy, a BMC Software company.
Copyright (c) 1998 - 2005 BMC Software, Inc.
All rights reserved.
Action Request System(R) Plug-In Server Version 6.03.00 patch 020
Remedy, a BMC Software company.
Copyright (c) 2001 - 2005 BMC Software, Inc.
All rights reserved.
RemoteException
java.rmi.ConnectException: Connection refused to host: localhost; nested
exception is:
java.net.ConnectException: Connection refused
AR System Email Engine has started
RemoteException
java.rmi.ConnectException: Connection refused to host: localhost; nested
exception is:
java.net.ConnectException: Connection refused
Loaded Web Services plugin properly
Action Request System initialization is complete.
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