Hi,
Whenever the crystal report viewer installed with AR user tool, the
crpe32.dll file has been created in default place i.e.
on server with business object loaded-
C:\Program Files\Common Files\Business Objects\3.0\bin
C:\Program Files\Common Files\Crystal Decisions\2.5\bin
C:\Program Files\Business Objects\common\3.5\bin
on client with crystal viewer-
C:\Program Files\Common Files\Business Objects\3.0\bin
But i think this is not your problem, your problem is- People would like
to save the report to excel but are unable to get the export dialog to
appear.
You can open your report in crystal viewer, where the export facilty
also available which could convert it any format. Follow this steps-
First try to choose screen option in destination field on the open
window action.
And when the reportviewer will open at the time of run report, you can
directly click Export report button in toolbar option and export
report to any format(.pdf, .xls, .doc, etc).
Hope this will help you.
Thanks,
Vipin
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www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance
Liz Feulner wrote:
**
ARS 6.3 HD 6.0 Oracle 10g Windows 2003
Everyone can run Reports from the report link on the console using the
client if they leave the default destination of Screen. People would
like to save the report to excel but are unable to get the export
dialog to appear. When they choose Destination: File and press Run
Report, there is no response. For some the export dialog appears and
works. I've been trying to find some commonality between those that
can open the export dialog and those that can't, but haven't found
anything yet.
For example, Sue doesn't get the export dialog box at her pc. Her
home directory is her K drive. She has crpe32.dll in
C:\ProgramFiles\ARSystem\Home. But, when she comes over to my pc, the
export dialog comes up and she can save the report as excel or pdf.
My home directory is C:\ProgramFiles\ARSystem and have crpe32.dll in
the same folder. I have crystal installed on my pc, but the others
don't. I have admin permissions, the others do not.
Example 2, sees the export dialog box. His home directory is
C:\Program Files\AR System\User and has crpe32.dll in
C:\ProgramFiles\ARSystem\User.
Example 3, sees the export dialog box. His home directory is
C:\Documents and Settings\userid\Application Data\Ar
System\Home\arcmds and has no crpe32.dll file on his pc.
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