I am agree that SHR:Consolidated list constitute the HPD:HelpDesk,
CHG:Change, and CHG:Task, data the form is used for reteriving the data
in the remedy requester and remedy support console's. Archiving the
SHR:Consolidated list will have an effict on the consoles. thus
archiving the form is not a good practice.
Thanks,
Neha
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Den Fong wrote:
**
Has anyone ran archiving on SHR:Consolidated list for ITSM 5.6? Are
there any issues with doing that?
Den
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