Yes it is possible. Remedy has a white paper "Integrating ARSystem with Single Sign-On (SSO) authentication systems" that describes it. Several people on the list have done this (check the list archives for posts on Single Sign-On)
Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Zinoviev Alexander Sent: Tuesday, April 24, 2007 7:57 AM To: [email protected] Subject: Auto login in the WEB - possible? Hello, Our customer wants to have an ability to log in into help desk (in the WEB) without filling login and password every time. Does somebody have an idea how to implement web-autologin function? Login should be provided only first time http://helpdesk page visiting. I tried IE ability of automatic field filling (it was available in KB area), but it doesn't work and require login filling. Kind regards, Alexander _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
