Andrew, This is one of the reasons that I made the suggestion of building the list of users into field 112 rather than creating groups on the fly. At the time, I didn't want to go into all of it, but you really do not want to be creating Groups on the fly and running into what Axton describes below.
Scott Parrish IT Prophets, LLC (770) 653-5203 http://www.itprophets.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Friday, April 20, 2007 8:58 PM To: [email protected] Subject: Re: filter privilege escalation? Filters always run with admin privelages. Be careful creating computed groups on the fly, as each time you create or update one, the entire user form dataset gets scanned/updated. Create a computed group manually and watch the cpu on your arserver and db server. Also keep in mind that cacheing (group) operations will occupy the admin thread until they complete, blocking any other admin operations. Axton Grams On 4/20/07, Andrew Hicox <[EMAIL PROTECTED]> wrote: > Hello all: > > I'm still working on my issue regarding the assignee group field. > > I think I've worked out a system where I can create computed groups on > the fly as tickets are submitted for various combinations of the > regular groups (which are synced from the external database). > > I'd like to spawn these computed groups with a filter that executes on > a ticket submission or modify. > > However, I believe one would need Admin privileges to submit new group > fields, and I'm fairly certain that filters that fire on submit or > modify operations execute with the permissions of the user who > triggered them. Obviously all of my users can't be Admins. > > Is there a way to specify a filter to always run as admin? > > my other option seems to be setting up flags in the tickets so that > they're picked up by escalations which would do the dirty work as the > admin user. > > so ... is there something like that? > am I completely wrong about filters firing with user permissions? > if I'm right about that, is there a way to escalate privs for just one > filter ? > > thanks, > > -Andrew > > Andrew N. Hicox > Hicox Information Systems LLC > Manassas, VA USA > http://hicox.com > [EMAIL PROTECTED] > 703-367-9085 > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
