Roger, Yes I saw that one before posting to the list, but don't have CR engine to modify it to include fields that aren't in it. Was hoping there were some other reports embedded at some other places in the application..
Thanks for your response.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Roger Justice Sent: Tuesday, April 24, 2007 4:54 PM To: [email protected] Subject: Re: OTB canned reports with ITSM... ** I did not see and Canned reports on mean time to repair. There is a Change report for Change Approvals by Approval Status. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 24 Apr 2007 4:18 PM Subject: OTB canned reports with ITSM... Are there any out of the box canned reports that provide statistics on mean time to repair in ITSM 7 apps? Also wanted to know if there are any out of the box reports for pending Change approvals other than the reports that can be accessed from the Change Management Console.. I didn't find these on any of the consoles but was wondering if there were any such reports embedded somewhere in the application that can be accessed with the press of a button or something.. Rgds Joe No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.463 / Virus Database: 269.6.0/775 - Release Date: 4/24/2007 5:43 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
