Hi All, Vista has now officially been added to the AR System 7.0.01 compatibility matrix. FAQ: Q: What versions of Vista does AR System support? A: Since AR System is primarily a business application, AR System supports the "Business", "Enterprise" and "Ultimate" editions only. We will not be supporting the "Home Basic", "Home Premium", or "Starter" editions. See: http://www.microsoft.com/windowsvista/getready/editions/default.mspx for more information on editions. Q: What about AR System 6.03? A: The AR System 7.0.01 User Tool was tested on Vista against AR System 6.03 Server and is supported. The 6.03 User Tool was not tested on Vista and is not supported. AR System 6.03 customers wishing to use Vista will need to upgrade their User Tool version to 7.0.01. Q: Do I need to run Vista in Windows XP emulation mode for the AR System 7.0.01 User Tool to work properly? A: No. It runs fine in "native" Vista. Q: What about Internet Explorer 7? A: Internet Explorer 7 is already supported on AR System 7.0.01 as it falls in the "or above" category of browser support. It has been supported since October 2006. Q: What about ITSM applications - will they be supported? A: It is expected that any support for Microsoft Vista added to the AR System will mean that ITSM applications loaded on top of AR System 7.0.01 will also support Microsoft Vista. Q: What about the Admin Tool and other Windows-based clients? A: Only the User Tool is currently supported on Vista. Other Windows-based clients will be tested in AR System 7.1.00 . Q: What about the Vista Server - when will AR System support that? A: The Microsoft "Vista" Server, which is still called "Longhorn" right now, is not expected to release until sometime in late 2007. We will attempt to add support post-release in a manner similar to how Vista support is being added to AR System 7.0.01 - but since servers are more complex than clients, this may not be possible. If support cannot be added post-release, we would add support in the 2008 release of AR System. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
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