Eli, Yes that's the form I meant. In the class Lenny mentioned adding a filed or two and capturing other features during workflow and object modifications. I lost the notes and the additions that I made two years ago are long gone from the development box where it was tested. Thanks, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling Sent: Tuesday, April 24, 2007 2:49 PM To: [email protected] Subject: Re: Looking for tuning tricks Hi John, You can use the Server Info --> Server Events tab to catch changes being made to the system. When activated they will write records to the Server Events form. Create a filter if you want certain events to alert or email you. Otherwise, you can open the Server Events form and parse the entries for whatever you're looking for. -Eli -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Tuesday, April 24, 2007 10:21 AM To: [email protected] Subject: Looking for tuning tricks Hello Listers, ARS 6.3 MS SQL 2000 Windows 2000 Does anyone out there have notes from Lenny Warner for a tuning trick that helps capture changes that you make to AR System objects. I had taken the PT&T class and tried it out on my dev server but my notes are missing and I've rebuilt that system a few times. It had something to do with adding a field or two to the Server Events form. Any insight is greatly appreciated. John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
