Frank,

Most mobiles have an email address associated with them that can be used.  
These are usually in the form of [EMAIL PROTECTED] I must caution that not all 
providers offer a email interface, especially in Asia Pacific.  The best advice 
is to contact the service provider and talk to them.

We use more robust software from TelAlert to send to pagers and/or mobiles.  
The software uses various messaging protocols like TAP, SNPP, and SMPP.  We 
just added a GSM modem to our system to pass messages via SMS directly to those 
mobiles in AP that we can't find the configurations for the service provider 
for the protocols.

There are other software providers that offer similar products at a wide range 
of costs. 

Dave
--------------------------
[EMAIL PROTECTED] (Wireless)

----- Original Message -----
From: Action Request System discussion list(ARSList) <[email protected]>
To: [email protected] <[email protected]>
Sent: Wed Apr 25 05:10:44 2007
Subject: Re: Sending notification via SMS

** 
Hi All,
         I need help for notification via SMS (Short Messaging Service) to 
mobile phone from HPD:Help Desk form. All I have is a url link which when 
opened from  a browser sends sms.
The Remedy ARS version is 6.3, HD 6.0, Email Engine 6.3 on Solaris 5.9. I tried 
sending a sms using the url from the browser from Remedy server. It went 
through. How do I send a sms notification from HPD:Help Desk form to mobile 
phone. 
One of my colleagues asked me to create a field and then set the URL static 
values to that field and then concatenate the dynamic values like mobile no. 
and text with the same.
 
Please help me.
 
 
Rgds,
Frank
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