Refer page 80 - 90 of Service Desk Incident Management 7.0 User's Guide , it has all the details you are looking for.
Praveen Quoting Harikrishna_Basani <[EMAIL PROTECTED]>: > Dear All, > > > > I had a problem while creating a request in Requestor Console > (ITSM > 7.x), the RequestID is not getting created even we tried n number > of > times clicking on the Refresh Button. It is showing Inprocess > instead of > RequestID in My Request Table. > > > > Any suggestions would be helpful. > > > > > > Environment: > > > > ARS ITSM 7.0 > > Windows 2003 SP1 > > SQL Server 2000 > > > > Regards > > Harikrishna. > > > > > > DISCLAIMER: > This email (including any attachments) is intended for the sole use > of the intended recipient/s and may contain material that is > CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or > reliance by others or copying or distribution or forwarding of any > or all of the contents in this message is STRICTLY PROHIBITED. If > you are not the intended recipient, please contact the sender by > email and delete all copies; your cooperation in this regard is > appreciated. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > ---------------------------------------------------------------------- Get a free email account with anti spam protection. http://www.bluebottle.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
