Rudi, There is even an OLE interface that would let you do fun things like open a form. Set some field values and if you get tricky enough with "SendKeys" you can then execute the search for the user. (But the CI stuff might just require you push a button which can be done with OLE if memory serves.) Or you can build an Active Link Guide that could be called.
You have options. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 4/26/07, Rudi <[EMAIL PROTECTED]> wrote:
I use a list generator with a possibibilty to make program changes very easy. So it is possible to jump into an other program over command line call or OLM using list entries as parameter. We use this for example to jump from a report direct to the ERP system (articel, orders and so on) or a label program and so on. It is possible to jump into Remedy User Application (v. 7.0.00) from outside ? For example I need to jump direct to an computer CI and the CI Number is the parameter. Mit freundlichem Gruss / Kind regards Rudolf Boettcher _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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