Rudi, OLE info can be found in the pdf docs:
v6.3 C-APIGuide.pdf, Chapter 6 "AR System automation" v7 Integrating-700.pdf , Chapter 19 "OLE automation", Starting around page 269 -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 4/27/07, Rudi <[EMAIL PROTECTED]> wrote:
Where I can find out more about this OLE interface? Also the SSO web interface is interesting... The way by the ARTask.exe is very easy, but it needs a file (I found only this parameter) and to create a file is in some environments not allowed. > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black > Sent: Donnerstag, 26. April 2007 16:06 > To: [email protected] > Subject: Re: Possible to jump into Remedy User Application > from outside ? > > Rudi, > > There is even an OLE interface that would let you do fun > things like open a form. Set some field values and if you get > tricky enough with "SendKeys" you can then execute the search > for the user. (But the CI stuff might just require you push a > button which can be done with OLE if memory serves.) Or you > can build an Active Link Guide that could be called. > > You have options. > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two.
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