Hi Listers. Thanks again for your help, I am good progress making some customizations to ServiceDesk 7.
This is not critical - does anyone know if column headings can be provided on a selection list from an Active Link ? The workflow guide just says: >From the If Multiple Requests Match list, select a handling option to control how the system responds when multiple matches are found in the selected form. Display a List (active links only) Displays a selection list so the user can select the appropriate request. The selection list uses the form's result list specification. I thought of adding a form entry - in this case for HPD:Template - to provide the column headers but that won't work for columns like Priority, Assignee etc. thanks, Colin ARS 7 ServiceDesk 7 MSSQL2005 Windows2003 Colin Chapman, UNCW Phone: 910-962-7356 Email: [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
