Colin,
 
On 6.3, the headers aren't included with the display of a selection
list.  I have a feeling that with 7.0.1 this is still an issue.  I've
put in an Enhancement Request to have them added so people have a better
understanding of what is being displayed.  With our system, often the
list is form that most folks never see so they don't know what what data
the list is presenting.
 
Dave

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chapman, Colin
Sent: Friday, April 27, 2007 11:36 AM
To: [email protected]
Subject: Re: Selection List column headings


** 
Roger, Fred, thanks for your responses.
 
I had looked at the Form Properties Results list tab, and modified the
Field Names there,
but I don't see an option to select Field Headings - I'm on 7.0.01
 
Is a Heading option someplace else ?
 
thanks
 
Colin 

 

ARS 7  ServiceDesk 7 MSSQL2005 Windows2003

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Friday, April 27, 2007 9:51 AM
To: [email protected]
Subject: Re: Selection List column headings


** 
The columns are controlled by the Results List for the form, but I don't
see any headings for the columns.  Is this a v7 feature (I am still on
6.3)
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice
Sent: Friday, April 27, 2007 8:07 AM
To: [email protected]
Subject: Re: Selection List column headings


** 
The headings are controlled by the Results list for the form.
 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Fri, 27 Apr 2007 8:47 AM
Subject: Selection List column headings


 Hi Listers.

Thanks again for your help, I am good progress making some
customizations to ServiceDesk 7.

This is not critical - does anyone know if column headings can be
provided on a  selection list from an Active Link ?
The workflow guide just says:

>From the If Multiple Requests Match list, select a handling option to
control  how the system responds when multiple matches are found in the
selected
form.
Display a List (active links only)
Displays a selection list so the user can select the appropriate
request. The selection list uses the form's result list  specification.

I thought of adding a form entry - in this case for HPD:Template - to
provide the column  headers but that won't work for columns like
Priority, Assignee etc.

thanks,
 
Colin 

ARS 7  ServiceDesk 7 MSSQL2005 Windows2003
Colin Chapman, UNCW
Phone: 910-962-7356
Email: [EMAIL PROTECTED]
<javascript:parent.ComposeTo("chapmanc%40uncw.edu", "");> 

 
 

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