Do you have any workflow that triggers on a Window Open that might be
changing the Remedy value?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz
Sent: Friday, April 27, 2007 11:19 AM
To: [email protected]
Subject: SQL Problems


** 
Hi Listers

I am having a strange problem, maybe some guru out there can shed some
light on it.
 
I have a form with 3 fields, these are drop down list fields, the values
are Red, Amber, and Green. I have another field which is a character
field named Project TL ( Traffic light).
On Save some workflow runs which looks at the 3 fields and sets the
value of the Project TL field, for example if there is any field Red,
then the value in the Project TL is set to Red, characters not an
integer value.
Now on the Remedy form, this field shows the value correctly, after
every save and Window Open, but if I run a SQL query, the value in the
field is the last value that the field was set to.
For example on the form the field is set to Red, I then change the other
fields to say Amber, the value remains at Red in the database, but in
the field on the form it shows Amber. I then change the value to Green,
the value on the form in the field shows Green, the value in the
database shows Amber!!
 
any ideas will be very welcome, and as usual please accept my thanks in
advance
 
ARS 7.0.01 patch 001
SQL 2005 - 9.00
Windows NT
User Tool/Admin Tool same as server
 
thanks
 
shafqat


Shafqat Ayaz


"Break the Rules, Forgive Quickly, Kiss Slowly, Love Truly, Laugh
Uncontrollably, And Never Regret anything that made you Smile.." 


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