The survey request is created before notify use. You can set a user named
"survey1" and password "survey1" for all users, give survery1 Restricted
Read if lock mode, or fixed write.

Danny


On 4/28/07, Rick Cook <[EMAIL PROTECTED]> wrote:

There is no reason that a write license should be required to simply
submit
a record - read licenses have that capability.  So there are two ways you
could do this:

1) Configure the form to use a specific generic login with a Restricted
Read
license for surveys, and you won't need a write license.
2) Users with Read licenses should be able to submit records into any
form,
if you have the form/field permissions set up to allow that.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, April 27, 2007 1:31 PM
To: [email protected]
Subject: OTB ITSM 7.0 Surveys...

Tell me that they haven't changed it from its earlier version.. From what
it
looks like, surveys in the new version seem to require write licenses?
Isn't
it a 'Submit' based system anymore?

A user on our test system after receiving a notification for an after
service survey requires a write license to rate the service.. That is
downright stupid if you have to grant write licenses to every end user
just
to fill in a survey!

Tell me I'm doing something wrong and the design of surveys still remain
designed as a submit based system..

Joe
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3:23 PM


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--
Regards,

Danny Yan

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